Our items are shipped directly from our US, UK warehouses for the US and UK customers respectively. For rest of the world items are shipped from our China and Hong Kong warehouse. If in some case we do not have the item in stock in the local warehouse, then we ship the item from our other warehouses from different geographic locations.
Most of the items shipped from the US and UK are delivered in 3-7 business days.
Items shipped from other locations are usually delivered in 3 - 4 weeks.
Sometimes orders are pending/delayed shipment because your payment method can not be verified by our bank/paypal, therefore we do receive any order information from paypal/bank. This may cause a delay in shipment and delivery in some cases. Please contact us if your item is not shipped in 5 working days after or you have not received your ordered item within 20 days.
Returning shipping is buyers responsibility except when a wrong or damaged item is delivered. Items are needed to be returned with a valid tracking information that shows the item has been returned to our warehouse.